Frequently Asked Questions

Yes. Shipping is free on every MyPak order, so the case price you see is the price you pay for the goods — there is no freight line to add.

Yes. We ship to pharmacies and fulfillment centers across the United States from our Dallas, TX facility.

Most products are sold by the case, so one case is the minimum. The Insulated Foam Cooler Kit is priced per kit with a minimum order of 10. Custom labels have a 30-box minimum.

Send us a quote request through the contact form, by phone at +1 (832) 217-0237 or by email. Tell us the products and number of cases, and we'll confirm availability, pricing and next steps.

Absolutely. Case sizes are fixed for each product, but you can combine as many products and sizes as you like in one order — tell us the mix and we'll quote it together.

Yes. Custom label runs are available with a minimum order of 30 boxes and a lead time of about 8 weeks. Send us your size, layout and artwork requirements to get started.

Every product is already priced by the case. If you order at higher volumes or on a recurring basis, ask about bulk-tier savings — we'll build a custom quote.

We supply 6 oz cold gel packs, Cool Shield reflective bubble mailers and 8 × 6 × 4 in insulated foam cooler kits. They are packaging materials: always follow your own temperature-control protocols and carrier requirements for each shipment.

Our standard mailers are listed on the Mailers & Packaging page. Other sizes are available on special order — contact us with the dimensions you need.

Prices shown are our current case prices. We confirm pricing and availability in your quote, so you always know the total before you commit.

MyPak LLC is based at 1717 E Levee St, Dallas, TX 75247. All orders ship from our Dallas facility.

Independent pharmacies, compounding pharmacies, mail-order pharmacy operations and packaging fulfillment centers that need dependable, bulk-ready supplies.